- Return Policy
Package and return any regularly stocked merchandise to us within thirty (30) days for a full refund, credit, or exchange. All sale, clearance, and special order items may not be returned for any reason other than being defective. The Fly Shop® will issue a Call Tag for any defective merchandise or any item(s) shipped in error.
A copy of the receipt, packing slip, or invoice should accompany all returns. Include your request for a refund, exchange, or replacement.
Rod & Reel returns: Rods can be cast on lawns to make sure that this is the proper rod, but we are unable to accept a return if the rod has damage or has a dirty cork grip. Used reels will not be accepted for return.
Waders & Boots: Please try on waders and boots inside a clean house to insure a proper fit before using them for outdoor use. Used boots and waders will not be approved for return, exchange, or credit and will be promptly shipped back to you at your expense.
Please send all returns to:
The Fly Shop
C/O Returns Department
4140 Churn Creek Road
Redding, CA 96002